UK Standard Delivery Policy
All orders are shipped within 48 hours of submitting your order and deliveries are within 3 to 4 working days* at a £3.95 flat rate (non-tracked).
*We aim to meet these delivery times but during busy periods deliveries may take a little longer. Occasionally tech updates to our systems or force major events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. MadeBrave Originals® cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.
International Delivery Policy
We ship to all countries! Please see below charges by weight. You will receive a tracking email once your order has shipped.
EU Shipping (3-5 days delivery)
Under 0.25kg – £12.50
0.5kg – £14.07
1kg – £17.24
2kg – £23.55
Rest of World Shipping (5-7 days delivery)
Under 0.25kg – £13.24
0.5kg – £15.56
1kg – £20.21
2kg – £29.50
In the unlikely event that you are not happy with your purchase you can exchange or return your item within 14 days of receipt. If you are returning an order due to a faulty or defective item, please contact firstname.lastname@example.org so we can resolve this issue for you as quickly as possible.
To return an item simply post it back to us in its original packaging, enclosing the returns form included on the original delivery note. All proposed returns should be communicated to email@example.com within 5 days of receiving your original order and items should be received by us within 14 days of receiving your purchase. Our returns address is (FAO: RETURNS) MadeBrave Originals Ltd, Studio 6, The Albus, 110 Brook Street, Glasgow, G40 3AP
Once we’ve received your item, we’ll email you to inform you that your request has been processed and advise you on refund/exchange turnaround periods